FAQs

Do you ship internationally?

- Yes. Please note that we are not responsible for any custom charges if you are based anywhere outside the UK.

 

How will my prints be packaged?

- All A6, A5, A4 and A3 prints will be delivered in their relevant flat board backed packaging. A2, A1 and A0 prints will be rolled in secured tube packaging. All packaging is recyclable and eco-friendly.

 

Will my prints come framed?

- No, all of your prints come unframed. They are photographed on our product page in a frame for styling purposes only. 

 

What frame size should I buy for my print?

- It depends on what certain look you are wanting. If you are wanting more negative space (white boarder) surrounding your print then we advise you to purchase a frame one size larger than your print measurement. Example: A5 print framed within an A4 frame. Otherwise, your A5 print will fit perfectly within an A5 frame.

 

I have ordered a large scale print but it has not arrived with the rest of my order?

- A2, A1 and A0 prints are packaged within secure tube parcels and will be sent separately to your other parcels.

 

I would like to exchange or send back my parcel.

- Please visit our "Shipping and Returns' Policy under our Terms and Conditions page.

 

Can I cancel my order?

To cancel your order please email inthiscolour@gmail.com

Please note, your order can only be cancelled if the packaging team have not already picked and packaged your order.